Southern Leak Detection

Both reviews describe severe failures in project completion and follow-through. The first review documents a month-long delay, incorrect diagnosis, and unresolved leak issues resulting in wasted money. The second review shows initial responsiveness but complete abandonment after the first service, with daily excuses and no callback despite explicit requests. Professionalism is undermined by poor c... Read more

Both reviews describe severe failures in project completion and follow-through. The first review documents a month-long delay, incorrect diagnosis, and unresolved leak issues resulting in wasted money. The second review shows initial responsiveness but complete abandonment after the first service, with daily excuses and no callback despite explicit requests. Professionalism is undermined by poor communication, broken promises, and apparent deprioritization of customers. Pricing concerns are evident in both cases—customers paid substantial sums ($500+) without resolution. Only one reviewer acknowledged initial technical competence (quick leak detection), but this was negated by subsequent failures. With only 2 reviews, all showing critical failures across multiple dimensions, a reliable WW Score cannot be calculated. Read less