Pike’s Plumbing & Gas

Pike's Plumbing shows a genuinely mixed record across all dimensions. On the positive side, multiple substantive reviews praise the technicians as knowledgeable, courteous, and thorough — particularly the 2022 review highlighting expert troubleshooting after two other plumbers failed, and the 2013 detailed review praising communication and technical competence. However, serious negative reviews ... Read more

Pike's Plumbing shows a genuinely mixed record across all dimensions. On the positive side, multiple substantive reviews praise the technicians as knowledgeable, courteous, and thorough — particularly the 2022 review highlighting expert troubleshooting after two other plumbers failed, and the 2013 detailed review praising communication and technical competence. However, serious negative reviews drag scores down significantly: a 2018 review describes a deceptive scheduling and billing practice that charged a regular customer $189 for zero work performed, a 2010 review describes a bait-and-switch tactic on-site, and a 2011 review describes a coercive service charge. Pricing is the weakest dimension, with multiple reviewers explicitly citing unexpected costs, hourly billing with no upfront estimates, and charges for no work done. Project completion scores moderately, as completed jobs generally received praise, but the pattern of problematic service calls before work even begins is a meaningful concern. Read less