Both reviews paint a concerning picture of this contractor's reliability and technical competence. Project completion is the most critically impacted dimension, with both reviewers describing unfinished or improperly completed work, one waiting 8 months without resolution and the other having to perform plumbing work themselves after hiring this company. Workmanship quality is also a notable conce...
Read more Score Narrative
Both reviews paint a concerning picture of this contractor's reliability and technical competence. Project completion is the most critically impacted dimension, with both reviewers describing unfinished or improperly completed work, one waiting 8 months without resolution and the other having to perform plumbing work themselves after hiring this company. Workmanship quality is also a notable concern, with the second reviewer specifically criticizing the improper use of shark bite fittings where soldering was required, and noting a significant skill disparity between the two workers. Professionalism receives a mixed score — punctuality and courtesy were noted positively in the second review's early experience, but these positives are heavily offset by the pattern of incomplete work and poor follow-through across both reviews. Pricing received one mention as initially reasonable, but the second reviewer ultimately questioned the value given the substandard work and dual-person billing rate.
Flags & Warnings
• Only 2 reviews available — WW Score cannot be calculated reliably per minimum threshold of 3 reviews.
• Both reviews are older than 1 year (dated 2017 and 2021) — scores may not reflect current performance.
• The second review is a multi-stage update from the same reviewer, which may skew dimension mention counts; it has been treated as a single review source.
• Recurring pattern of incomplete work and improper use of shark bite fittings suggests a systemic quality control issue rather than isolated incidents.
Reliability Statement
This score carries very low reliability due to only 2 reviews being available, both of which are over 1 year old, making it impossible to assess current contractor performance with any meaningful confidence.
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