Find Nearby Plumbers Companies In 60451, Joliet, Illinois

B&D Plumbing receives overwhelmingly positive feedback across all four dimensions, with professionalism and experience being the most frequently praised attributes. Reviewers consistently highlight punctuality, clear communication, respectful attitudes, and thorough cleanup as standout qualities. Project completion scores are strong, with multiple reviewers specifically noting that the team honored original quotes even when jobs ran over time or required additional materials — a meaningful signal of integrity. Experience scores are high, supported by detailed accounts of skilled diagnostics, complex problem-solving, and technical explanations given to customers. Pricing is the only dimension with notable negative signals: two reviews from early 2024 explicitly cite an hourly rate of approximately $400/hour as excessive, which tempers an otherwise strong pricing narrative and pulls the pricing score down meaningfully from what the majority of positive mentions would otherwise suggest.

• 4 reviews contained no text (only a star rating) and were excluded from dimensional scoring but counted toward total reviews analyzed.
• Pricing concern: Two reviews (March and April 2024) explicitly cite $400/hour labor rates and a credit card surcharge as significant negatives. These are the only low-rated reviews in the dataset and represent a credible pricing concern that should not be dismissed.
• Recency note: The vast majority of reviews are from 2025 and late 2024, which is a positive signal. A small number of reviews date back to 2016–2022 and were given reduced weight in scoring.
• Mild generic praise pattern: Several short reviews (e.g., 'Awesome', 'Great service', 'Excellent service') lack specifics. While not conclusive evidence of fake reviews, they contribute limited scoring value and were weighted accordingly.
• All reviews are 4–5 stars with the exception of two 2-star and 3-star reviews. The near-universal positivity is noted but is partially offset by the volume and specificity of detailed positive reviews, reducing fake review concern.

This WW Score is based on a substantial volume of reviews (51 total, 47 with usable data), the majority of which are recent (within 12 months), detailed, and consistent — making this score moderately high in reliability, with the primary caveat being the documented pricing concerns from two credible negative reviews.

A&D Plumbing earns strong marks across all four dimensions, driven by an exceptionally large and detailed review base spanning over a decade. Professionalism is the most frequently cited strength, with dozens of reviewers explicitly praising punctuality, communication, politeness, and responsiveness — including same-day and weekend availability with no extra charge. Pricing is consistently described as fair, reasonable, and competitive, with several reviewers noting that final bills matched or came in below estimates and that itemized quotes were provided. Project completion scores are high but are modestly tempered by three negative reviews: one citing a failed Rinnai installation that caused property damage, one alleging dishonest communication with a home warranty company, and one reporting that a callback was never returned. Experience is well-supported, with many reviewers describing skilled problem-solving, technical knowledge across diverse plumbing tasks, and quality workmanship on complex jobs including re-pipes, remodels, and emergency repairs.

• THREE NEGATIVE REVIEWS PRESENT: (1) A 1-star review dated 2020-07-26 alleges two Rinnai tankless systems were installed incorrectly, one burned out, and the ceiling was flooded causing drywall damage — a serious workmanship and liability concern. (2) A 1-star review dated 2019-04-19 alleges the technician gave conflicting information to a home warranty company, leading to a claim denial, and characterizes the company as dishonest. (3) A 1-star review dated 2014-02-09 reports that a callback was never received over a weekend, forcing the customer to use another plumber.
• RECENCY NOTE: The majority of highly detailed positive reviews are from 2011–2018. Reviews from 2019–2024 are fewer in number and some are less detailed. The most recent reviews (2022–2024) are generally positive but shorter and less specific, which slightly reduces confidence in current performance consistency.
• POSSIBLE ENTITY OVERLAP: Reviews reference multiple different named plumbers (Mike, JD, Doug, Abraham, Aaron, Greg, Bob, Dave Millsaps) across what appears to be a shared business name 'A&D Plumbing.' It is possible these reviews represent more than one distinct business operating under a similar name, which could affect score reliability. Scores should be interpreted with this caveat in mind.
• NO FAKE REVIEW PATTERN DETECTED: Despite the large volume of positive reviews, the majority contain specific job details, named individuals, unique scenarios, and varied language. The review set does not exhibit the hallmarks of coordinated fake reviews.

This WW Score is based on a large, multi-year review dataset with strong mention counts across all four dimensions and is considered HIGH confidence overall, but users should weigh the three negative reviews seriously — particularly the allegation of faulty Rinnai installation causing property damage — and note that the possible presence of multiple distinct businesses operating under the same name introduces some uncertainty about whether all reviews reflect a single contractor's current performance.

Brew Plumbing receives consistently strong praise across all four dimensions, with professionalism being the most frequently and enthusiastically cited quality — reviewers repeatedly highlight punctuality, honesty, friendliness, and going above and beyond (e.g., speaking to an insurance company on a client's behalf, working quietly around a sick patient). Project completion scores are high, with multiple reviewers describing jobs finished correctly, on time, and to a high standard, including complex sewer replacements and multi-visit work. Pricing feedback is positive and specific, with one reviewer saving nearly $4,000 by avoiding unnecessary work and another noting competitive pricing after independently checking the market. Experience is well-evidenced through technically demanding jobs such as sewer pipe replacements, camera inspections, and compliance with village code, all handled competently. The primary limitation of this score is the small review pool of only 7 reviews, several of which are more than three years old.

• Small sample size: Only 7 reviews analyzed. Scores should be treated with caution until more reviews are available.
• Recency concern: 5 of 7 reviews are from 2020 or earlier, and 2 reviews date back to 2014 and 2017. The most recent review is from February 2021. Business performance may have changed since then.
• All reviews are 5-star ratings. While the reviews contain specific details and varied narratives that reduce fake review suspicion, the uniformity of ratings warrants mild caution.
• No negative feedback of any kind is present across all reviews. This is not flagged as fake, but it does mean the score reflects a best-case picture with no counterbalancing data.

This WW Score is moderately reliable given the strong specificity and consistency of the reviews, but should be treated with caution due to the small sample size of 7 reviews and the fact that the majority of reviews are over three years old.

R.A. Plumbing & Mechanical earns strong marks across all four dimensions, driven by consistent praise for responsiveness, next-day availability, and technically competent installations — particularly of water heaters. Pricing is generally described as fair and transparent, with multiple reviewers noting upfront flat-rate quotes and no surprise charges. Project completion is a clear strength, with jobs routinely finished on time and within estimate, and several reviewers noting bonus fixes performed without being asked. However, one detailed 1-star review from 2019 meaningfully drags scores down, describing a no-show, an unprepared technician, an aggravated demeanor, and a failure to ever deliver the promised estimate — touching every dimension negatively. Scores are held conservative to reflect this outlier and the fact that several positive reviews lack specific detail.

• One significant 1-star review (2019-08-19) describes a no-show, arriving without proper tools, unprofessional attitude, and failure to deliver a promised estimate — this is a serious multi-dimension flag and has been weighted accordingly.
• The majority of positive reviews are from 2020–2023, with only two reviews from 2021 and earlier beyond the negative one, suggesting the business may have improved over time but the negative review is now over 5 years old.
• Several positive reviews are somewhat generic in phrasing ('very professional,' 'highly recommend,' 'great experience') with limited specifics, which slightly reduces confidence in those individual data points. However, enough reviews contain specific details (named technicians, described work, timelines) to avoid a fake review flag.
• All positive reviews are 5-star with no 2, 3, or 4-star reviews present, which is a mild pattern worth noting. The single 1-star review is the only deviation, which is a somewhat typical distribution for a small contractor but warrants awareness.
• Most reviews reference the same two or three technicians (Kevin, John, Rob), which is consistent with a small operation and does not suggest fabrication, but limits the breadth of performance data.

This WW Score is moderately reliable — the volume of reviews is sufficient and most contain specific, credible detail, but the all-or-nothing rating distribution and one serious negative review introduce enough uncertainty that prospective customers should read individual reviews carefully before hiring.

Expert Plumbing Service receives strong praise across professionalism and experience dimensions, with numerous reviewers citing punctuality, courteous communication, and skilled workmanship from named technicians like Keith, Brian, and Lucas. However, the score is meaningfully dragged down by several serious negative reviews: one detailed complaint describes predatory, non-transparent pricing of $820 for minor work with no itemized receipt; another describes an abandoned job with a half-completed repair left leaking for a young couple; and older reviews describe no-shows, unreturned messages, and a botched repair with a 5-year guarantee that went unhonored. Project completion confidence is tempered by at least three credible accounts of incomplete or abandoned work. Pricing scores are the weakest dimension, with multiple reviewers across different time periods flagging high costs, though some others praised fair or reasonable pricing, creating a mixed and polarized signal.

• PRICING CONCERN: One highly detailed 1-star review (2025-05-26) describes $820 charged for minor toilet tank component replacement and faucet cleaning with no itemized receipt provided. The company's stated policy of not itemizing bills is a significant transparency red flag.
• ABANDONED WORK: A 2024-08-18 review describes a technician who accepted payment, started a job, then stopped communicating entirely, leaving a half-completed repair with active water leakage. This is a serious project completion failure.
• UNLICENSED TECHNICIAN: A 2024-11-11 review explicitly states the technician was not a licensed plumber as required by the permit, and the crew was a no-show on a follow-up day. This is a legal and safety concern.
• OLDER NEGATIVE PATTERN: Reviews from 2014, 2019, and 2021 describe no-shows, broken guarantees, and failure to respond after poor work — suggesting a recurring pattern of reliability issues that predates the current review window.
• RECENCY NOTE: The majority of high-quality, detailed positive reviews are from 2024-2025 and appear credible with named technicians and specific job details. However, the negative reviews are also recent (2024-2025), so the positive trend does not fully offset concerns.
• GENERIC REVIEWS: Several reviews contain no substantive detail (e.g., 'Great service and great results,' 'Thanks Keith!', blank text with 5 stars, 'unknown' with 1 star). These were excluded from dimension scoring as they provide no usable data.
• MIXED ENTITY SIGNAL: Reviews appear to reference at least two distinct operational periods or possibly two different business entities — earlier reviews reference 'Plumber Joe' as a solo operator, while more recent reviews reference a multi-technician company (Keith, Brian, Lucas, Lukasz, Dan, Steve). Scores were calculated across all reviews but this distinction may affect reliability of the aggregate score.
• FAKE REVIEW RISK: LOW. Most positive reviews include specific technician names, job descriptions, and varied language. No strong pattern of coordinated fake reviews detected, though the cluster of undated 2024-06-09 reviews warrants mild caution.

This WW Score of 72.1 is based on a substantial volume of reviews (65 total) spanning over a decade and carries HIGH overall confidence in its directional accuracy, but consumers should weigh the serious and credible negative reviews regarding pricing transparency, abandoned work, and an unlicensed technician before hiring, as these represent meaningful risks not offset by the volume of positive feedback.

Camfield Family Plumbing receives consistently strong marks across all four scored dimensions. Professionalism is the most well-supported dimension, with all five reviews explicitly noting punctuality, courtesy, and responsiveness. Project completion is equally well-evidenced, with reviewers describing jobs finished correctly the first time, on or ahead of schedule, and with no abandoned or incomplete work. Experience is supported by four reviews referencing skilled, knowledgeable work including problem-solving under pressure and handling a variety of plumbing tasks. Pricing received limited direct mention in only two reviews, with one noting a competitive price and another referencing economical service, yielding a conservative but positive score.

• All 5 reviews are 5-star ratings with no negative feedback of any kind — this warrants mild caution, though the reviews do contain specific details and varied language that reduce the likelihood of fabrication.
• All reviews are dated between 2017 and 2019 — none fall within the past 12 months relative to a 2025 evaluation date. Recency is a concern; the contractor's current performance cannot be confirmed from this data.
• Small sample size of only 5 reviews limits statistical reliability across all dimensions. Scores should be treated as directionally positive but not definitive.

This WW Score is directionally trustworthy given the specificity and consistency of the reviews, but should be treated with moderate caution due to the small sample size, the absence of any recent reviews from the past several years, and the lack of any critical feedback to balance the picture.