Find Nearby Plumbers Companies In 32202, Jacksonville, Florida

Sunshine States demonstrates strong technical expertise and generally professional service, with multiple reviews praising quick problem-solving and courteous technicians. However, a significant negative review from 2021 reveals serious issues with appointment reliability and follow-up communication, where the company failed to show at a scheduled 9 am appointment and did not return calls for days. Pricing appears fair based on limited explicit mention. The WW Score of 78.2 reflects solid workmanship and professionalism offset by documented project completion and responsiveness failures.

• RECENCY CONCERN: Four of five reviews are from 2021 or earlier (3+ years old). Only one review from 2024 provides current service quality data. Historical performance may not reflect current operations.
• PROJECT COMPLETION RED FLAG: One review (2021-02-03) documents a critical failure—missed scheduled appointment (9 am vs 4 pm arrival claim) and no callback for multiple days. This directly contradicts the positive narrative in other reviews and suggests inconsistent service delivery.
• LIMITED PRICING DATA: Only one review explicitly mentions pricing. Score of 85 is based on single mention and should be treated with caution.

This score should be treated with moderate caution due to limited recent data (only 1 review from past 12 months) and a documented service failure that contradicts the otherwise positive pattern, suggesting variable service quality over time.

All five reviews consistently praise Nick's professionalism, including punctuality (with one noted exception of arriving late), clear communication, and courteous demeanor. His technical expertise with high-end fixtures and specialty systems like reverse osmosis filters is highlighted across multiple reviews, supporting a strong experience score. Pricing is described as reasonable and transparent in three reviews, earning a solid but moderately confident pricing score. Project completion is well-supported, with reviewers noting jobs finished correctly the first time, thorough follow-through, and proactive checks on other home systems. However, all reviews are over 10 years old, which significantly limits the reliability of this report for assessing current performance.

• ALL 5 REVIEWS ARE OLDER THAN 10 YEARS (2010–2013). This data is severely outdated and may not reflect current quality, pricing, or availability of this contractor.
• With only 5 reviews spanning 3 years and all being 5-star ratings, the sample size is very small. Caution is advised when relying on this score.
• No negative feedback or constructive criticism is present across any review, which is statistically unusual. While not conclusive, this warrants mild caution regarding review authenticity.
• One reviewer noted Nick arrived later than stated, which is a minor professionalism flag that was factored into the professionalism score.

This WW Score should be treated with LOW confidence due to the extremely small and entirely outdated review set — all reviews are from 2010 to 2013 — making it unreliable as a current indicator of contractor performance.

Two of the three reviews are scathing 1-star accounts describing serious failures across nearly every dimension. In the first negative review, Larry installed a water hammer arrester without the customer's consent, failed to resolve the issue across two visits, refused any refund, and dismissed the customer's concerns. In the second negative review, Larry arrived unprepared, reneged on a written quote, and complained about the customer's chosen hardware brand — behavior explicitly described as unprofessional. The sole positive review praises responsiveness, fair pricing, and clean workmanship, but it is outnumbered two-to-one by detailed negative accounts. The result is a very low WW Score reflecting a contractor with significant documented reliability and professionalism problems.

• Only 3 reviews total — WW Score is at the minimum threshold for calculation and should be treated with caution.
• Two of three reviews are 1-star with specific, detailed complaints; the single 5-star review is positive but cannot offset the weight of two serious negative experiences.
• The positive review (2018-07-18) and one negative review (2018-07-23) are dated within days of each other, which is a minor anomaly worth noting but not conclusive of manipulation.
• All three reviews are from 2018–2021, meaning no reviews exist from the past 12 months. Current performance of this contractor is unknown.
• Larry's pattern of refusing refunds, reneging on written quotes, and performing unauthorized work are serious red flags that go beyond ordinary service complaints.

This WW Score is based on only 3 reviews, all more than 3 years old, and should be considered LOW reliability — the score directionally reflects serious documented problems, but more recent and numerous reviews would be needed to assess this contractor with confidence.

Only a single review is available, making any scoring highly tentative. That review speaks positively about professionalism, compassion, and respectful treatment of a vulnerable customer, supporting a reasonable professionalism score. The reviewer also notes the work was completed efficiently and expertly despite difficult conditions, providing limited but positive signals for both project completion and experience. Pricing and value were not mentioned at all, leaving that dimension entirely unscored. Because this is a single review from 2018, all scores must be treated with very low confidence.

• Only 1 review analyzed — WW Score cannot be calculated reliably per minimum threshold of 3 reviews.
• The sole review is dated 2018-11-15, making it over 6 years old. It carries minimal recency weight and may not reflect current service quality.
• No pricing or value information was mentioned in any review — Pricing dimension has no data.
• Single-review basis means all dimension scores are speculative and should not be used for decision-making without additional reviews.

This score report is based on a single review from 2018 and should not be considered a reliable indicator of this contractor's current quality or consistency.